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Virtual inequality : beyond the digital divide
2003
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This timely study illuminates the political and societal realities of the divide between those with and without Internet access. The study benefits from the complementary expertise of Kent State University faculty Mossberger and Tolbert (political science) and Stansbury (library and information science), who surveyed more than 1,800 respondents in low-income communities. The authors meticulously present the methodology and results of their study, which highlights the differences between the desire and the ability to use technology. The findings identify five types of digital divides (e.g., access, skills, and economic opportunities), those most and least likely to need assistance, and public policy recommendations for educational vouchers and more education and skills training for the public. These recommendations cannot be isolated from the fundamental societal inequalities associated with economics, class, and race that result in an inequality of access to the Internet and more broadly hinders political participation. A recent report from Educause confirmed the continuation of the divide in educational resources due to institutional affluence. A useful volume for graduate scholars and government practitioners in public policy, information technology education, and information sciences. ^BSumming Up: Recommended. Graduate, research, and professional collections. N. J. Johnson Capella University
Summary

That there is a "digital divide"--which falls between those who have and can afford the latest in technological tools and those who have neither in our society--is indisputable. Virtual Inequality redefines the issue as it explores the cascades of that divide, which involve access, skill, political participation, as well as the obvious economics. Computer and Internet access are insufficient without the skill to use the technology, and economic opportunity and political participation provide primary justification for realizing that this inequality is a public problem and not simply a matter of private misfortune.

Defying those who say the divide is growing smaller, this volume, based on a unique national survey that includes data from over 1800 respondents in low-income communities, shows otherwise. In addition to demonstrating why disparities persist in such areas as technological abilities, the survey also shows that the digitally disadvantaged often share many of the same beliefs as their more privileged counterparts. African-Americans, for instance, are even more positive in their attitudes toward technology than whites are in many respects, contrary to conventional wisdom. The rigorous research on which the conclusions are based is presented accessibly and in an easy-to-follow manner.

Not content with analysis alone, nor the untangling of the complexities of policymaking, Virtual Inequality views the digital divide compassionately in its human dimensions and recommends a set of practical and common-sense policy strategies. Inequality, even in a virtual form this book reminds us, is unacceptable and a situation that society is compelled to address.

Table of Contents
List of Tables and Figurep. ix
Prefacep. xi
Acknowledgmentsp. xv
Chapter 1Redefining the Digital Dividep. 1
Chapter 2The Access Dividep. 15
Chapter 3The Skills Dividep. 38
Chapter 4The Economic Opportunity Dividep. 60
Chapter 5The Democratic Dividep. 86
Chapter 6Beyond the Divides: Toward Opportunity and Equityp. 116
Appendix 1Multivariate Regression Tablesp. 141
Appendix 2Survey Questionnairep. 155
Glossaryp. 169
Referencesp. 171
Indexp. 185
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