| Preface | p. ix |
| How to Think Like a Librarian: An Introduction
Ken Haycock and Brooke E. Sheldon | p. xv |
Part I | Foundations, Values and Context | |
1 | Stepping Back and Looking Forward: Reflections on the Foundations of Libraries and Librarianship
Richard E. Rubin | p. 3 |
2 | Professional Ethics and Values in a Changing World
Michael Gorman | p. 15 |
3 | Human Rights, Democracy, and Librarians
Kathleen de la Pena McCook and Katharine Phenix | p. 23 |
4 | Information Seeking
Donald O. Case | p. 35 |
5 | Careers and Environments
Laura Kane | p. 42 |
Part II | Functions and Competencies | |
6 | Another Look at Leadership
Brooke E. Sheldon | p. 57 |
7 | Management: An Essential Skill for Today's Librarians
Barbara B. Moran | p. 65 |
8 | Marketing-The Driving Force of Your Library
Christie Koontz | p. 77 |
9 | Reflections on Creating Information Service Collections
G. Edward Evans | p. 87 |
10 | Organization and Representation of Information/Knowledge
Arlene G. Taylor | p. 98 |
11 | Information Retrieval: Designing, Querying, and Evaluating Information Systems
Judith Weedman | p. 112 |
12 | Reference Service: The Personal Side of Librarianship
David A. Tyckoson | p. 127 |
13 | Librarians: The Best Googlers in the World
Linda Main | p. 147 |
14 | Readers Advisory Services: How to Help Users Find a "Good Book"
Mary K. Chelton | p. 159 |
15 | Research
Ron Powell | p. 168 |
16 | Learning and Using Evaluation: A Practical Introduction
Charles R. McClure | p. 179 |
Part III | Moving Beyond Boundaries | |
17 | LIS Professionals in a Global Society
Barbara J. Ford | p. 195 |
18 | Issues and Trends
Ken Haycock | p. 204 |
| Appendices | |
A | Core Values of Librarianship | p. 215 |
B | Code of Ethics | p. 218 |
C | Library Bill of Rights | p. 220 |
D | Freedom to Read Statement | p. 225 |
E | Students' Bill of Information Rights | p. 229 |
F | Libraries: An American Value | p. 231 |
G | Sample Policies: National Information Services and Responsibilities | p. 233 |
H | Retention of Library Usage Records | p. 237 |
I | School Library Position Statements | p. 239 |
J | Competencies for Information Professionals of the Twenty-first Century | p. 240 |
K | Students' Information Literacy Needs in the Twenty-first Century: Competencies for Teacher-librarians | p. 252 |
L | Professional Associations | p. 261 |
| Notes | p. 271 |
| Index | p. 281 |
| About the Editors and Contributors | p. 293 |