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Project management in libraries, archives and museums : working with government and other external partners
2011
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Summary
Aimed at practitioners and managers, this practical handbook provides a source of guidance on project management techniques for the academic and cultural heritage sectors, focusing on managing projects involving public sector and other external partners. Issues under consideration and illustration include: different approaches to managing projects and how to select appropriate methods; using project management tools and other applications in project development and implementation; ensuring the sustainability of project outcomes and transferability into practice; realistic monitoring methodologies and specification and commissioning evaluation work that has real value.
Table of Contents
List of figures and tablesp. ix
Acknowledgementsp. xiii
List of abbreviations and acronymsp. xv
About the authorp. xvii
1What does project management mean?p. 1
Introductionp. 1
What is a project?p. 2
Kinds of projectsp. 3
Project or programmep. 5
The project lifecycle approach to project managementp. 6
Prince2p. 10
Why project management - why projects failp. 11
Project management role and responsibilitiesp. 13
Projects management in libraries, museums and archivesp. 15
What does this book do?p. 17
Notesp. 19
2Project planning and reviewp. 21
Introductionp. 21
Project initiationp. 21
Revisiting the project planp. 22
Project planning activitiesp. 25
The business casep. 35
Monitoring the project planp. 37
Monitoring assumptions and risksp. 39
Notesp. 39
3Working in project partnershipsp. 41
Introductionp. 41
Local government and other partnership policiesp. 41
Benefits of working in partnershipp. 45
Building partnershipsp. 47
Partnership roles and tasksp. 50
Governance and management structuresp. 53
Project partnership governance structuresp. 55
Partnership management challengesp. 56
Working across different cultures and sectorsp. 59
Notesp. 61
4Risk managementp. 63
Introductionp. 63
What does risk management involve?p. 64
Elements of risk managementp. 64
Management and institutional attitudes to riskp. 65
Initial risk identification and analysisp. 66
Techniques for assessing riskp. 67
Risk categories and factorsp. 71
Legal issuesp. 76
Risk tolerance and risk thresholdsp. 77
The risk logp. 78
The risk profilep. 80
Suitable responses to riskp. 82
Risk responsibilitiesp. 83
Notesp. 84
5Managing human resources within a projectp. 85
Introductionp. 85
Orchestrating decisionsp. 86
Knowledge, skills and attitudes required by project managersp. 87
Contextual issues in managing the project's human resourcesp. 89
The project teamp. 94
Team buildingp. 97
Internal and external dynamicsp. 99
Interface managementp. 100
Team communicationp. 102
Team motivationp. 103
Notesp. 104
6Managing other project resourcesp. 107
Introductionp. 107
Timep. 108
Monitoring project progressp. 111
Time managementp. 112
Moneyp. 114
Subcontractors and suppliersp. 120
Notesp. 126
7Evaluation and reviewp. 127
Introductionp. 127
Planning evaluationsp. 128
General principles for evaluationp. 128
What type of evaluation?p. 128
Review or evaluationp. 133
Who will carry out the evaluation?p. 133
Designing the evaluationp. 133
Evaluation approachesp. 137
Evaluation research methodsp. 144
Managing the evaluation processp. 147
Notesp. 149
8Quality management in projectsp. 151
Introductionp. 151
Quality management systemsp. 152
Challenges associated with project quality managementp. 153
Project quality or deliverable quality?p. 154
Managing quality and quality assurancep. 154
Essential components of quality management within projectsp. 155
Quality planningp. 159
Quality controlp. 163
Acceptance testing, piloting and evaluatingp. 166
Notesp. 169
9Sustainability of projectsp. 171
Introductionp. 171
Sustainability aspectsp. 171
Sustainability and qualityp. 173
Sustainability and equityp. 174
Planning for sustainabilityp. 174
Revenue generationp. 176
Notesp. 180
10Using information and communication technology in project managementp. 181
Introductionp. 181
Project management applicationsp. 182
The task-oriented approach to choosing ICT toolsp. 188
Challenges for the project managerp. 194
Notesp. 195
Useful resourcesp. 197
Glossary of project management termsp. 201
Indexp. 205
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