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Reference sources and services for youth

2011

Format:	Book
Author:	Harper, Meghan, 1968-
Title:	Reference sources and services for youth / Meghan Harper.
Publisher, Date:	New York, New York : Neal-Schuman Publishers, [2011] ©2011
Description:	xx, 307 pages : illustrations ; 23 cm illustration
Summary:	With so much content available, the challenge for K-12 library media specialists, teachers, and youth services librarians alike is how and where to direct students so they spend time on productive research rather than aimless Internet searches. This "user-friendly" book will help you teach and support students as they learn to access, evaluate and use print and electronic information successfully. For library professionals, there are skill-based exercises and case study scenarios in each chapter. These tools will sharpen your professional reference skills and your insights into reference collection management specifically for the school and young adult library setting. For paraprofessionals, aides, and non-degreed staff working in children's and young adult services, this book provides valuable professional development support.
Subjects:	School libraries -- Reference services -- United States. Children's libraries -- Reference services -- United States. Young adults' libraries -- Reference services -- United States. Reference services (Libraries) -- Problems, exercises, etc. Children's reference books. Children's electronic reference sources. Reference sources -- Bibliography. Internet in school libraries. Internet in children's libraries. Internet in young adults' libraries.
Notes:	Includes bibliographical references and index.
Contents:	Introduction to reference service -- Providing reference service as a developmentally appropriate practice -- Providing reference service to youth with special needs -- Communication in reference service -- Information literacy in reference work -- Developing a core reference collection -- Using online reference resources -- Government resources for youth -- Evaluation and marketing of reference service -- Managing reference services.
LCCN:	2011004987
ISBN:	9781555706418 (alk. paper) 155570641X (alk. paper)
Other Number:	669262644
System Availability:	1
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Trade Reviews

School Library Journal Review

The concept of school and public library collaboration is thoroughly explored in this excellent volume on providing reference services. The chapter on information literacy includes web links with information about standards, models, instruction and assessment, rubrics, web quests, graphic organizers, evaluation tools, and assessment. Additional chapters provide a discussion of online resources, government resources for youth, evaluation and marketing reference services, and managing them. The chapter on suggested core collections is divided into resources for grades K-4, 5-8, and 9-12. When using the core reference materials as guides, readers should check for updated editions of some of the suggested materials. Each chapter includes an introduction, a summary, exercises, scenarios, references, and further reading. Many chapters contain charts, tables, print and web resources, and screen shots. An excellent source for general professional use as well as for graduate study.-Rebecca Sheridan, Easttown Library & Information Center, Berwyn, PA (c) Copyright 2011. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

Booklist Review

This comprehensive manual covers all aspects of reference services to children and teens. Ten chapters address various aspects of this specialized field, including a historical overview; developmental and gender-appropriate approaches; communication; information literacy; core print and audiovisual collections; online resources; government materials; and managing, marketing, and evaluating youth reference services. An entire chapter is devoted to working with children and teens with special needs. Content is practical, relevant, and timely and reflects current best educational practice. Each chapter is broken into manageable sections, featuring charts, graphs, checklists, scenarios, exercises, references, and further-reading suggestions. An annotated bibliography and glossary are also included. This would make an excellent textbook for library-school youth-service courses. Additionally, public and school librarians will appreciate the depth and breadth of information.--McBroom, Kathlee. Copyright 2010 Booklist

Summary

With so much content available, the challenge for K-12 library media specialists, teachers, and youth services librarians alike is how and where to direct students so they spend time on productive research rather than aimless Internet searches. This user-friendly book will help you teach and support students as they learn to access, evaluate and use print and electronic information successfully. For library professionals, there are skill-based exercises and case study scenarios in each chapter. These tools will sharpen your professional reference skills and your insights into reference collection management specifically for the school and young adult library setting. For paraprofessionals, aides, and non-degreed staff working in children's and young adult services, this book provides valuable professional development support. College and graduate-level Library Science faculty will find multiple applications for this information, as both a core and supplemental course resource.

Table of Contents

	List of Illustrations	p. ix
	Preface	p. xiii
	Acknowledgments	p. xvii
	List of Abbreviations	p. xix
Chapter 1	Introduction to Reference Service	p. 1
	Introduction	p. 1
	History Overview of Reference Services for Youth in America	p. 3
	Types of Reference Service Transactions	p. 12
	Homework Centers	p. 16
	Collaboration	p. 19
	Summary	p. 22
	Exercises	p. 22
	Scenarios	p. 22
	References and Further Readings	p. 23
Chapter 2	Providing Reference Service as a Developmentally Appropriate Practice	p. 25
	Introduction	p. 25
	Developmentally Appropriate Practice	p. 26
	Developmental Stages	p. 28
	Developmental Assets	p. 33
	Gender Differences	p. 44
	Summary	p. 45
	Exercises	p. 46
	Scenarios	p. 46
	References and Further Readings	p. 46
Chapter 3	Providing Reference Service to youth with Special Needs	p. 49
	Introduction	p. 49
	Laws Affecting Library Services to Individuals with Disablities	p. 50
	Categories of Disablities	p. 52
	Strategies for the Librarian to Employ While Providing Referee Service	p. 54
	Overview of Available Assistive Technology (Software and Hardware)	p. 66
	Summary	p. 72
	Exercises	p. 73
	Scenarios	p. 73
	References and Further Readings	p. 73
Chapter 4	Communication in Reference Service	p. 75
	Introduction	p. 75
	Development of Good Communication Skills	p. 75
	Nonverbal Communication	p. 78
	Reference Interviews	p. 80
	Reference Questions	p. 80
	Active Listening	p. 83
	Assessment and Guidelines	p. 85
	Summary	p. 85
	Exercises	p. 85
	Scenarios	p. 85
	References and Further Readings	p. 88
Chapter 5	Information Literacy in Reference Work	p. 91
	Introduction	p. 91
	Organization of Information	p. 92
	Overview of Standards	p. 95
	AASL and ACRL Standards for Working with Children and Young Adults	p. 96
	Yalsa and RUSA Guidelines for Library Services to Teens, Ages 12ù18	p. 98
	Information Literacy Models	p. 99
	Information Literacy Instruction	p. 101
	Assessment of Information Literacy Skills	p. 112
	Summary	p. 115
	Exercises	p. 115
	Scenarios	p. 116
	References and Further Readings	p. 116
Chapter 6	Developing a Core Reference Collection	p. 119
	Introduction	p. 119
	Reference Collection Development Principles	p. 119
	Collection Analysis	p. 123
	Collection Planning	p. 127
	Types of Reference Sources	p. 133
	Evaluating Reference Materials and Informational Nonfiction Books	p. 144
	Selecting Nonfiction Series Titles	p. 146
	Selection and Use of Audiovisual Materials in Reference Services	p. 146
	Weeding	p. 151
	Summary	p. 154
	Exercises	p. 154
	Scenarios	p. 155
	References and Further Readings	p. 155
Chapter 7	Using Online Reference Resources	p. 159
	Introduction	p. 159
	Digital Reference Services	p. 161
	Technology	p. 161
	Online Searching	p. 162
	Virtual Safety	p. 176
	Resources for Librarians	p. 182
	Summary	p. 185
	Exercises	p. 185
	Scenarios	p. 186
	References and Further-Readings	p. 187
Chapter 8	Government Resources for Youth	p. 191
	Introduction	p. 191
	History of Government Publication	p. 192
	Using Government Resources with Children	p. 194
	Online Government Resources to Use with Children	p. 195
	Twenty Terrific Online Government Resources	p. 208
	Summary	p. 220
	Exercises	p. 222
	Scenarios	p. 222
	References and Further Readings	p. 222
Chapter 9	Evaluation and Marketing of Reference Service	p. 225
	Introduction	p. 225
	Evaluation of Reference Services	p. 226
	Planning for the Evaluation of the Librarian	p. 239
	Marketing Reference Services	p. 242
	Online Evaluation Resources	p. 248
	Online Marketing Resources	p. 249
	Summary	p. 250
	Exercises	p. 250
	Scenarios	p. 250
	References and Further Readings	p. 251
Chapter 10	Managing Reference Services	p. 253
	Introduction	p. 253
	Management of Services	p. 255
	Management of Resources	p. 255
	Policy Development	p. 257
	Ethical Considerations in Reference Work	p. 266
	Future, of Reference Service	p. 273
	Summary	p. 274
	Exercises	p. 275
	Scenarios	p. 275
	References and Further Readings	p. 276
	Core Reference Collections	p. 277
	Introduction	p. 277
	Elementary Core Collection for Grades K-4	p. 278
	Middle School Core Collection Grades 5-8	p. 282
	Secondary Core Reference Collection Grades 9-12	p. 287
	Glossary	p. 293
	Index of Reference Resources	p. 299
	Subject Index	p. 303
	About the Author	p. 307

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