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The silence of the archive
2017
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Library Journal Review
What archivist hasn't fielded a request for records not held by their repository? Variations in record keeping through time and by country can undermine researchers' hopes. Thomas (iSchool, Univ. of Northumbria; coauthor, Shakespeare in the Public Records), Simon Fowler (associate teaching fellow, Univ. of Dundee; coauthor, Army Records for Family Historians), and Valerie Johnson (interim director, Research and Collections, National Archives) present a comprehensive treatment of the whys behind archival gaps, addressing the "silences" caused by record creation, destruction, and retention and the impact of technology on the preservation of records. The authors emphasize that archivists are imperfect gatekeepers of documentation for the public memory, whose decisions about what constitutes historic significance, sometimes influenced by unconscious biases, determine the availability of records. Limited resources and the sheer volume of digital records pose challenges for chronically understaffed and underfunded archives. Engaging with Records and Archives, edited by Fiorella Foscarini and others, offers case studies of similar issues, while The Craft of Knowledge, edited by Carol Smart and others, approaches the topic from the researcher's perspective. VERDICT For current and future archivists.-Betty J. Glass, Univ. of Nevada Lib., Reno © Copyright 2017. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.
CHOICE Review
In examining the concept of silence, the UK-based authors of this volume focus on historical, cultural, and political contexts having critical implications for archives. They address enforced silence, misinformed popular expectations, dealing with the silences or gaps in the digital record, and possible solutions and prospects for archives in the current environment, styled by some as a post-truth era. While corporate and government structures continue to shape the archival record for political purposes, gaps in staff training and record-retention policies also contribute to these silences, as have misinformed popular perceptions of archives and inappropriate expectations of researchers. Technology presents an additional challenge to archival integrity because of the need to preserve content such as ephemeral social media or email communications, the sheer abundance of digital records, the anonymity of record creators, and pervasive concerns about sensitivity and privacy--all factors that further exacerbate the practical and intellectual problems of archiving. Dealing with silence often involves interpreting and fictionalizing what is described as "absent heritage," which implies working with deliberate and inadvertent forgeries and fabrications. That Soviet-era maps omitted churches, for example, offers an analogy to archival finding aids with missing or omitted information; in both situations, critical gaps in knowledge are a serious consequence. This work is highly recommended for various specialists in archival operations, including manuscript curators, records managers, digital archivists, and government-document specialists, as well as practicing and future historians. Summing Up: Highly recommended. Upper-level undergraduate students through professionals/practitioners. --Arjun Sabharwal, University of Toledo
Booklist Review
The historical record is imperfect for numerous reasons. In The Silence of the Archive, three British archivists wrestle with the deficiencies (silences) of archival repositories. Archival silences cannot be avoided. Records may not have been created, or they may have been manipulated or destroyed. In the present digital, or post-paper, world, staggering amounts of data are being created, and much of it is lost. Thomas, Simon Fowler, and Valerie Johnson, all former or current employees of the National Archives, delineate the silences and the reasons behind them. They also offer methods for breaking the silence or sometimes simply accepting it. Filled with thought-provoking and pertinent anecdotes (many of which are related to Great Britain), this is an interesting book for those who create, manage, and use archives.--Frutchey, Jim Copyright 2018 Booklist
Summary

This new book provides a groundbreaking discussion of a major but little considered issue: Why do archives, sometimes seen as the repositories of truth, often fail to satisfy users because they do not contain information which they expect to find?

Silences range from details of individuals' lives to records of state oppression or of intelligence operations. The book brings together ideas from a wide range of fields, from contemporary history through family history research to Shakespearian studies. The authors describe why these silences exist, discuss their impact, and survey how researchers have responded to them in the digital age.

Marking the first time that the question of silence in the archives has been discussed holistically and from a broad perspective, this book examines the causes, responses, and implications both for researchers and for the archive itself. Key topics include:

enforced silences; inappropriate selection; dealing with the silence; possible solutions; and the meaning of the silences.
Table of Contents
Introduction to the Series    Geoffrey Yeop. ix
About the authorsp. xiii
Foreword    Anne J. Gillilandp. xv
Introduction    David Thomasp. xix
1Enforced silences    Simon Fowlerp. 1
Introductionp. 1
The power of the writtenp. 3
Silence in informalityp. 6
Conflict and oppression as a cause of silencep. 9
Selection as a cause of the silencep. 14
The wrong kind of silencep. 17
The silence of the secretp. 22
The silence of destructionp. 29
Conclusionp. 34
2Inappropriate expectations    Simon Fowlerp. 41
Introductionp. 41
'Writing lived lives': the skewing of the archive recordp. 42
When silence means silence: what records cannot tell usp. 45
Silence in other ways: cultural differencesp. 48
The catalogue - hiding silences in plain viewp. 53
Conclusionp. 60
3The digital    David Thomasp. 65
Introductionp. 65
Digital preservationp. 66
New dangersp. 68
E-mailsp. 81
Digitized recordsp. 82
More information equals less knowledgep. 84
Authenticityp. 87
Capturing the archivep. 89
An existential threat to archives?p. 90
The futurep. 93
Conclusionp. 95
4Dealing with the silence Valerie Johnsonp. 101
Introductionp. 101
False silencesp. 101
False voicesp. 102
Forcing open the doors: letting hidden voices speakp. 103
Filling the silence: allowing silent voices to speakp. 103
Acknowledging the silence as silencep. 105
Filling the silence: finding alternative voicesp. 106
Reading voices back into historyp. 107
Looking forward: listening to all the voicesp. 107
Avoiding 'white noise': the need for some silencep. 108
Creating and welcoming the silencep. 110
Conclusionp. 113
5Imagining archives    David Thomasp. 117
Introductionp. 117
Imagining archivesp. 117
The slave tradep. 119
Imagined re-creationsp. 120
Forging archivesp. 121
Imagining Shakespearep. 122
Further into the hall of mirrorsp. 132
Complete fictionsp. 134
What does forgery tell us about archives?p. 135
Conclusionp. 136
6Solutions to the silence    Valerie Johnsonp. 141
Introductionp. 141
Is legislation the answer?p. 141
Challenging silence in the archives: the archivistsp. 142
Users as creators: taking back the powerp. 149
Accepting inevitable silencep. 153
Changing voices in a new digital worldp. 154
Conclusionp. 158
7Are things getting better or worse?    David Thomasp. 163
Indexp. 181
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